Otto Lindqvist

1. Community
2. Zendesk Suite Q&A

Hi, I'm integrating to our internal system and need attachments to be available too. I've been trying to work on with latest_comment placeholders but seems that if I have multiple attachment on tic...

• Otto Lindqvist
• Created March 03, 2023 14:20
• 2 followers
• 1 comment
• 0 votes

1. Community
2. Zendesk Suite Q&A

I'm trying to get median calculated and it's always returning me 0 as a result. I found out that I have lots of 0 values in my data and I'd like to filter those out of the median calculation? I can...

• Otto Lindqvist
• Created June 29, 2021 07:27
• 3 followers
• 5 comments
• 0 votes

1. Community
2. Feedback - Reporting and analytics (Explore)

There is no way currently to set up timezone for shared dashboard for users outside of Zendesk and explore is using gmt as a default for them. Is this something that is on Explore roadmap to be fixed?

• Otto Lindqvist
• Created April 14, 2021 10:59
• 4 followers
• 4 comments
• 3 votes

1. Community
2. Zendesk Suite Q&A

Is there a way to make Zendesk cut messages properly if there's a discussion going between 2 non Zendesk persons and Zendesk account is also within that discussion? For example if I have a ticket w...

• Otto Lindqvist
• Created January 18, 2021 06:02
• 4 followers
• 4 comments
• 2 votes