Polyglot Group

1. Community
2. Feedback - Ticketing System (Support)
3. Automaticaly Merge Ticket

Hi Shayne, Thanks for your quick reply. If that is the case, can we please add it to the improvement pipeline? Cheers,

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• Polyglot Group
• Created February 19, 2021 01:02
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Edit internal notes

Agreed, it would make our lives so much easier!

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• Polyglot Group
• Created June 26, 2020 00:51
• 3 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Add 'Remove cc' trigger/automation action

+1 This will avoid us so many problems and doubled up communications!

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• Polyglot Group
• Created February 19, 2020 23:28
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Attachments on Organizations

+1, this would make a huge improvement!

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• Polyglot Group
• Created February 19, 2020 23:08
• 1 vote

1. Community
2. Feedback - Ticketing System (Support)
3. Comments by users not explicitly added to the ticket will be flagged

+1 This is still not fixed... is it at least in the pipeline? :)

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• Polyglot Group
• Created February 19, 2020 23:01
• 1 vote

1. Community
2. Feedback - Ticketing System (Support)
3. View on Followers

Thanks so much for that tip, Fabio! It's a quick way around it, but I agree that we still need a proper View...

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• Polyglot Group
• Created February 18, 2020 05:29
• 0 votes