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IT Bot

Joined Apr 15, 2021

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Last activity Apr 04, 2023

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Latest activity by IT Bot

IT Bot commented,

CommentHow to fix access issues

We´re also facing the issue with AzureAD but only some of our B2B Guests in AAD. 

For internal Users as well as B2B Guests with an own AAD it works without any issue, but with AAD B2B Guests which are using an "Microsoft Account" as issuer those are logged out immediately. 

Tod Brown Alexander Popa Any idea what the issue could be? I´ve already double checked the Certificate fingerprint

 

Edit: Found the solution, we had to change the nameidentifier for guests from UPN to user.mail. The UPN for AAD Guest accounts is the onmicrosoft.com address. 

View comment · Edited Apr 04, 2023 · IT Bot

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IT Bot commented,

CommentJira integration

We´ve installed the Integration and limited access to only two Projects in Jira. From time to time the restrictions made by us reset and in Zendesk are all Jira Projects available to choose.

Anyone had this behavior before? 

View comment · Posted Nov 08, 2021 · IT Bot

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