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Karkka (Toby CS)

Joined Apr 15, 2021

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Last activity Feb 04, 2022

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ACTIVITY OVERVIEW

Latest activity by Karkka (Toby CS)

Karkka (Toby CS) commented,

Community comment Q&A - Help center and community

Hi Ivan,

I'm using Guide Professional( $19 monthly) with Copenhagen theme. Once you have used those code, it will apply to all the articles. The image will be using the one you have used in the article. Feel free to let me know if any questions.

Best,

Coco

View comment · Posted Aug 02, 2018 · Karkka (Toby CS)

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Karkka (Toby CS) commented,

Community comment Q&A - Help center and community

@Ivan,

Not sure if it fits you, you may try the following method to have a custom image for every support article. For me, it's working fine for Facebook sharing.

Remove the code below in " document_head.hbs"

" https://tobylandingpage.s3.amazonaws.com/hellotoby-logo.png">

"

Only use the code provided below in " document_head.hbs"

See below example:

 

After you replaced the code, Facebook will automatcilly call the photo on your article. In case, Facebook still use calling the old one, you may Debug it.

https://developers.facebook.com/tools/debug/sharing/ 

Let me know if any questions.

Best,

Coco

View comment · Posted Jul 27, 2018 · Karkka (Toby CS)

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Karkka (Toby CS) commented,

Community comment Q&A - Help center and community

Hi Claudia,

No problem and thanks for your reply.

I have fixed it by removing the code in " Document_head.hbs". Now it shows the image according to the article.

Best,

Coco

View comment · Posted Jun 13, 2018 · Karkka (Toby CS)

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Karkka (Toby CS) commented,

Community comment Q&A - Help center and community

Hi @Claudia,

Thanks for sharing that. Would like to know more, is it possible to have a dynamic image? Like we have different articles with different images inside. Can it be possible to display the image according to the article? using the image from the article? Thank you!

Best,

Coco

View comment · Posted Jun 01, 2018 · Karkka (Toby CS)

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Karkka (Toby CS) commented,

Community comment Q&A - Help center and community

Hi @Trapta,

Thank you so much!! It's working now and looks perfect!

Best,

Coco

View comment · Posted May 21, 2018 · Karkka (Toby CS)

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Karkka (Toby CS) commented,

Community comment Q&A - Help center and community

Hi @Trapta,

I have tried again but still the same. Could you please have a look again.

- The category, section and article page (want to remove the search bar at the upper left corner and keep the original one. )

- For the mobile layout, the size of the search bar is a bit too long.

Thank you!!

Best,

Coco

View comment · Posted May 18, 2018 · Karkka (Toby CS)

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Karkka (Toby CS) commented,

Community comment Q&A - Help center and community

Hi @Trapta, 

Thank you so much for your help. I have pasted the code and it's working. However, is it possible to only move the search bar to the upper left corner of Home Page and keep the same position on others page? 

The category, section and article page (want to remove the search bar at the upper left corner and keep the original one. 

 

For the mobile layout, the size of the search bar is a bit too long, can you please advice how to adjust the size on mobile devices? 

Thank you!!

Best,

Coco

View comment · Posted May 18, 2018 · Karkka (Toby CS)

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Karkka (Toby CS) created a post,

Post Q&A - Help center and community

Hello, I'm trying to :

1. Move the search bar from the middle position to the upper left corner

Example:

2. Want to add the footer to include the company website link/social media link etc

Can anyone please help? Thanks!!

Best,

Coco

 

Posted May 17, 2018 · Karkka (Toby CS)

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