Karkka (Toby CS)

1. Community
2. Zendesk Suite Q&A
3. Is there a way to customize image that appears when a Guide ink is shared to social media?

Hi Ivan, I'm using Guide Professional( $19 monthly) with Copenhagen theme. Once you have used those code, it will apply to all the articles. The image will be using the one you have used in the art...

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• Karkka (Toby CS)
• Created August 02, 2018 01:24
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. Is there a way to customize image that appears when a Guide ink is shared to social media?

@Ivan, Not sure if it fits you, you may try the following method to have a custom image for every support article. For me, it's working fine for Facebook sharing. Remove the code below in " documen...

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• Karkka (Toby CS)
• Created July 27, 2018 06:32
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. How to change which photos pop up when sharing help center on Facebook?

Hi Claudia, No problem and thanks for your reply. I have fixed it by removing the code in " Document_head.hbs". Now it shows the image according to the article. Best, Coco

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• Karkka (Toby CS)
• Created June 13, 2018 06:39
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. How to change which photos pop up when sharing help center on Facebook?

Hi @Claudia, Thanks for sharing that. Would like to know more, is it possible to have a dynamic image? Like we have different articles with different images inside. Can it be possible to display th...

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• Karkka (Toby CS)
• Created June 01, 2018 15:03
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. Change the Search bar position and add the social media links to the footer

Hi @Trapta, Thank you so much!! It's working now and looks perfect! Best, Coco

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• Karkka (Toby CS)
• Created May 21, 2018 02:38
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. Change the Search bar position and add the social media links to the footer

Hi @Trapta, I have tried again but still the same. Could you please have a look again. - The category, section and article page (want to remove the search bar at the upper left corner and keep the ...

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• Karkka (Toby CS)
• Created May 18, 2018 10:56
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. Change the Search bar position and add the social media links to the footer

Hi @Trapta,  Thank you so much for your help. I have pasted the code and it's working. However, is it possible to only move the search bar to the upper left corner of Home Page and keep the same po...

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• Karkka (Toby CS)
• Created May 18, 2018 02:06
• 0 votes