Matt Owens
Curious person who dabbles in technical fields. Long time user of Zendesk.
-
Total activity30
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes6
-
Subscriptions13
Activity overview
Latest activity by Matt Owens-
Matt Owens commented,
Thanks for this, looking forward to using this! Are there any API documents around the filtering? I'd love to start using this on some of our forms to surface previous tickets prior to submission.
-
Matt Owens commented,
I'd like to also add another use case for the team. Currently we have an integration with Workday that leverages the Create or Update endpoint and external ID for any changes. Mostly we have user ...
-
Matt Owens commented,
Hey Eric, Currently we implemented the above use case, and are indeed blocked because there is no way to have anonymously read objects. The authenticated experience is great, but the experience wo...
-
Matt Owens commented,
Ashwin Raju will this encompass Custom Objects? That's the highest value on our end for things like associating tickets to Rooms, Locations, Productions, Projects?
-
Matt Owens commented,
I think that's pretty much it, happy to clarify anything if there are questions. Best, Matt
-
Matt Owens commented,
Hey Jessica, There are some good resources here about customizing text on the widget.
-
Matt Owens commented,
Hey Jon, Do you already have the object associated to the User object with a relationship? If so you'd just need to use the List Related Object Records endpoint with the User ID. function userK...
-
Matt Owens created a post,
No Auth Custom Object Type
Hey team, Wanted to see about the feasibility of having an anonymous read-only permission on some of our object types? We had the following use case that we are trying to support. Use Case: User ...
-
Matt Owens commented,
Anyone have an example application that is pulling related Objects on a user? url: '/api/sunshine/objects/records/zen:user:' + id + '/related/object_record_name',
-
Matt Owens commented,
Thank you @... for the additional context! Also adding in a vote for this, we have some confirmation checkboxes that would greatly benefit from allowing line breaks and bolding. Looks like URLs au...