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Jaclyn Ruby
Joined Apr 15, 2021
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Last activity Oct 22, 2021
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Latest activity by Jaclyn Ruby
Jaclyn Ruby created a post,
Post Feedback - Ticketing system (Support)
Posted Dec 23, 2020 · Jaclyn Ruby
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Jaclyn Ruby commented,
Community comment Feedback - Ticketing system (Support)
Agree with all of the sentiments above. Sometimes our end-users need to update the priority of a ticket or need to update a field after the ticket has been submitted.
To make Zendesk truly "real-time" and interactive this feature is very important.
View comment · Posted Dec 23, 2020 · Jaclyn Ruby
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