Sebastian Jurk (Team Bitpanda)
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Recent activity by Sebastian Jurk (Team Bitpanda)-
I don't think you can trust on zendesk to deliver. Promised too often and requested too long already. Maybe give Lovelyviews a try. You can restrict it to yourself only and use it for $2 a month. I...
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Rachael, if it is for different teams anyway then you could restrict the visibility of the views to the team members that need to see them.
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This should be standard. Sad this needs another paid upgrade from zendesk or a third party app.
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Yes, that's correct. I missed that it wasn't inside.
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I also had troubles to make the reroute to standard language work. I noticed it was the jquery request to count the amount of error-page classes. The problem was that the code was outside of the$(d...
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Yes, that's not good. As well as the very limited amount of views possible that we have to counter with views only showing for certain groups.Zendesk promised changes for the amount of viewable vie...
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You can change the order of the views, for everyone only though. It might also make sense to consider having other agents not having all rights or even admin rights. That's a security risk that is ...
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Hello Pari,Glad you will add the buttons back. This will probably save you some future customers support questions. Besides that I don't have a problem with the split you did.Thank you!Sebastian
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I can tell you at least that the personal macros will be gone and can't even be recovered by zendesk. Maybe test it for public macros with a new test account. I never tested that.
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What's the status on this? Early this year should refer to the first 3 months, right?Setting up SPF has limits. And we have users that do not receive our answers because Gmail is ghosting the answe...