Barb
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Last activity
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Activity overview
Latest activity by Barb-
Barb commented,
Hi Pedro, I am so sorry for the late response. I wanted to thank you for the clarification, this helped us adjust our reports/numbers. Happy new year! Barb.-
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Barb created a post,
Understanding Ticket d_count VS Chat d_count
AnsweredHi all, We are trying to measure Tickets and Chats for our environment. We are running different queries to gather data (based on whether we need additional details, or just a simple count), howeve...
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Barb commented,
Hi, thank you for your response! I too would like to know more about why cannot I, as an admin, administer my own access. This is hindering my ability to do my job. Would these security reasons ex...
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Barb created a post,
Create an admin of admins that is NOT the account owner
AnsweredHi all, Request: Please consider adding a new role, an admin of admins that is NOT the account owner. So they can make changes to admin roles. Business reason: Starting today (not sure when did ...
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Barb commented,
+1, I am trying to set up notifications for received tickets while using multiple email addresses, and I am finding it almost impossible to prevent sending 2 notifications .