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Ruddy DEROSIERS
Joined Apr 15, 2021
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Last activity Jan 18, 2024
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Latest activity by Ruddy DEROSIERS
Ruddy DEROSIERS commented,
Bonjour,
Est-ce que sur le nouveau dashboard les boutons suivants vont redevenir cliquables comme avant pour afficher directement la liste des tickets concernés ?
De plus, dans l'ancien modèle il était affiché un % satisfaction, va t'il revenir ?
Merci beaucoup
View comment · Posted Jan 18, 2024 · Ruddy DEROSIERS
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Ruddy DEROSIERS commented,
John DiGregorio if you want to use this script in V2 API you have to :
- insert link to jquery in your document_head
- remove first line $(window).on('load......
-> Look at my answer on the other post https://support.zendesk.com/hc/fr/community/posts/4572609525786-Hiding-a-Form-From-All-Users-Except-Member-of-an-Organization?page=2#comments
View comment · Posted May 31, 2022 · Ruddy DEROSIERS
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Ruddy DEROSIERS commented,
View comment · Posted May 30, 2022 · Ruddy DEROSIERS
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Ruddy DEROSIERS commented,
sorry for the wrong answer, (); are missing behind the hide
else {
$("#360003482932").hide();
}
View comment · Posted May 12, 2022 · Ruddy DEROSIERS
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Ruddy DEROSIERS commented,
var i = 0;
var checkExist = setInterval(function() {
i++;
if ($("a.nesty-input").length){
clearInterval(checkExist);
$("a.nesty-input").each(function() {
$(this).bind( "click", function() {
for (var c in HelpCenter.user.organizations) {
if (HelpCenter.user.organizations[c].name.substring(0,8) === "Managers"){
$("#360003482932").show;
}
else {
$("#360003482932").hide;
}
//reserve space for additional organizations
}
});
});
}
if (i > 10){
clearInterval(checkExist);
}
}, 100);
View comment · Posted May 12, 2022 · Ruddy DEROSIERS
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Ruddy DEROSIERS commented,
or perhaps modify your code with something like :
if organization.name === "Managers"
{ form.show }
else { form.hide }
View comment · Posted May 12, 2022 · Ruddy DEROSIERS
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Ruddy DEROSIERS commented,
View comment · Posted May 12, 2022 · Ruddy DEROSIERS
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Ruddy DEROSIERS commented,
Hello Rocky,
You can make something like This :
This will insert an image on each agent's comment
View comment · Posted May 12, 2022 · Ruddy DEROSIERS
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Ruddy DEROSIERS commented,
Hi Damon Maranya,
i checked your code and i think i found your error.
Try to remove lines 489 and 502
Your code has to start with your var i=xxxxxxx and finish with },100);
View comment · Posted May 12, 2022 · Ruddy DEROSIERS
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Ruddy DEROSIERS commented,
Hi Damon Maranya,
try to replace the line 489 with this :
$("360003482932").hide();
instead of $("360003482932").remove();
View comment · Posted May 11, 2022 · Ruddy DEROSIERS
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