Anna (Mintos)

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Latest activity by Anna (Mintos)
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    Anna (Mintos) commented,

    Hi! I have customized reasons for the bad satisfaction ratings but I want them to be localized. How can I do it? I tried using placeholders from dynamic content but it automatically switches from p...

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    Anna (Mintos) created a post,

    Managing agents' access to the phone line

    Hello Zendesk Team, I saw your recent changes in managing agents' access to the line. Even previously it was not straightforward: you could see who has got the access to the line from the Manage Pe...