Edwin Schukking
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Total activity87
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Last activity
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Activity overview
Latest activity by Edwin Schukking-
Edwin Schukking commented,
Given the solution from Harver Admin, would the webhook look like below?
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Edwin Schukking commented,
Hi Dane Mutters, Did you already set up your support email address in Zendesk? If not, this Zendesk article will explain to you the steps. You mentioned you were using your personal work address. ...
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Edwin Schukking commented,
Hi @... - did you already look at solutions like https://zapier.com/apps/freshdesk/integrations/zendesk ?
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Edwin Schukking commented,
@...: Contact your Zendesk account representative: https://support.zendesk.com/hc/en-us/articles/360026464994-How-do-I-contact-my-Zendesk-account-representative- Contact the Zendesk support tea...
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Edwin Schukking commented,
Or a button irl, perhaps: https://isl.co/2013/11/whoa-piepal-lets-you-order-dominos-pizza-with-the-push-of-a-button/ ? But seriously, if you have access to the Pizzahut API, you prob could build an...
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Edwin Schukking commented,
Apologies, I just noticed there is already such a request made in 2020: https://support.zendesk.com/hc/en-us/community/posts/360039369314-Custom-palettes-for-Queries-Dashboards :-)
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Edwin Schukking created a post,
Feature request: Save your own colour palette to be selected in visuals
To provide colour to your visuals at the moment there are few default palettes available, but we would like to use a company-related palette without having to manually create it for each new visual...
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Edwin Schukking commented,
Would you like the end-user to be able to change themselves the value in your Priority field? Because then you could think of the below: Setup a trigger when a ticket is received and has no value...
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Edwin Schukking commented,
You can set your priority based on a condition by adding it as an action to your trigger or automation: Triggers: https://support.zendesk.com/hc/en-us/articles/203662246-About-triggers-and-how-th...
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Edwin Schukking commented,
@... - Even though I agree with you this would be more efficient, how would you like to display this? Because at the same time I like to have the filtered overview of the user fields with the other...