Team Helpdesk

1. Community
2. Feedback - Chat and Messaging (Chat)
3. how to add an hyperlink in a chat message ?

Chris Grabo is the answer bot available for the basic package? Cause I don't see any such option. Could you tell me how to try that?My question is why they don't give it. A simple Link Text should ...

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• Team Helpdesk
• Created July 19, 2022 14:53
• 0 votes

1. Community
2. Feedback - Chat and Messaging (Chat)
3. how to add an hyperlink in a chat message ?

This simple URL naming issue was raised in 2018. I commented with a example 2 years back. Then So many users are voting on this but Zendesk team did not pay attention to solve it. We do not want to...

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• Team Helpdesk
• Edited November 10, 2021 23:00
• 4 votes

1. Community
2. Feedback - Chat and Messaging (Chat)
3. how to add an hyperlink in a chat message ?

@... Thank you. I can understand zendesk does not like its own shortener. But I am still not convinced why we cannot get a name of link? This is a valid request hanging in the request list for long...

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• Team Helpdesk
• Created January 24, 2020 05:51
• 1 vote

1. Community
2. Feedback - Chat and Messaging (Chat)
3. how to add an hyperlink in a chat message ?

@... Sounds like zendesk does not listen to users' requested features. Otherwise it could at least integrate an Url shortener. Nobody likes too big link!

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• Team Helpdesk
• Created January 24, 2020 01:24
• 3 votes