Lisa Anders
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Last activity
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Activity overview
Latest activity by Lisa Anders-
Lisa Anders created a post,
Bulk Import Organization - duplicates accounts if account already exists in upper/lower case
Hi, When I bulk import organizations, if the import includes an organization in a different case than an existing account in Zendesk then it will duplicate the account. example 1. CUSTOMER A2. Cus...
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Lisa Anders commented,
Hi, I have 2 email addresses and 2 groups associated with 1 brand, I have switched on the "apply email to group mapping on all open tickets" and then set up my default email addresses for my group...