Deniz Suat Oskaner

1. Admin Center
2. ...
3. Managing your team
4. Configuring unified agent status

Could we report times in creating status? For example I need to know which agent how mant time spent in these status?

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• Deniz Suat Oskaner
• Created June 16, 2022 14:12
• 6 votes

1. Community
2. Feedback - Chat and Messaging (Chat)
3. Feature Request: Give Admins Ability to Change Agent Status

We want to our admin and team leaders should change agent's idle status

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• Deniz Suat Oskaner
• Created November 24, 2020 06:46
• 0 votes