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Mike Rountree

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Activity overview

Latest activity by Mike Rountree
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    Mike Rountree commented,

    1. Support
    2. ...
    3. Ticket customization
    4. Managing your ticket forms

    Hi,  I changed a form to be default for a specific team by accident. Will this impact the other forms that are being used by other teams in the company?  I do not know what form was previously mark...

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    Mike Rountree commented,

    1. Explore
    2. ...
    3. Customizing reports
    4. Using drill in to refine your reports

    Hi,  I am also having issues with the "improved" Drill in tool.  The drillthrough worked fine IMO. When I try to run the drill in on certain tables, I receive 'Error Code 5' and to contact ZD suppo...

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