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Eddy Antar's Avatar

Eddy Antar

Joined Apr 15, 2021

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Last activity May 09, 2022

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ACTIVITY OVERVIEW

Latest activity by Eddy Antar

Eddy Antar commented,

Community comment Q&A - Apps and integrations

Hi Tipene Hughes,

This is very close to what I'm looking for. I'd like to use a "GET" call to retrieve a link from third party (not Zendesk), then add that link to to a custom text field.

View comment · Posted May 09, 2022 · Eddy Antar

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Eddy Antar created a post,

Post Q&A - Apps and integrations

Is there a way to add data from a JSON GET response to a custom field? We use a 3rd party integrator to process orders. A link is generated when creating the order, which is present in the JSON response, however I can't figure out a way to insert that link into a custom field for the agents to see.

Posted May 05, 2022 · Eddy Antar

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Eddy Antar created a post,

Post Developer - Zendesk APIs

Hi, I'm trying to set up an integration with another app that our business utilizes, SellerCloud, for use with triggers. SellerCloud utilizes JSON Web Tokens (JWT). A call is necessary to to generate the token, which expires every 60 minutes. Here's SellerClouds documentation:

https://developer.sellercloud.com/dev-article/authentication/

Would it be possible to automatically generate the access token as needed using a Webhook? I'm able to authenticate using a test token I created from SellerClouds testing API testing platform, however I can't imagine having to manually change the token every 60 minutes.

Posted May 03, 2022 · Eddy Antar

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Eddy Antar commented,

Community comment Feedback - Help Center (Guide)

+1 - Would be game-changing.

View comment · Posted Mar 09, 2022 · Eddy Antar

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