Zoe
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Total activity26
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Last activity
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Member since
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Following0 users
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Followed by0 users
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Votes6
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Subscriptions11
Activity overview
Latest activity by Zoe-
Zoe commented,
Hi, I'm a Product Writer, not a Developer/Engineer, so I don't have much technical knowledge. Is this straightforward to implement, or do I need to seek technical support?Thanks.
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Zoe commented,
I've added the promote functionality and my promoted articles appear on my homepage which is great. What I've noticed is that my side navigation is showing the promoted articles at the top of the m...
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Zoe commented,
Hi, I'm looking to add a list of the most popular articles onto my help centre homepage. We don't currently use any voting functionality on articles. Is it possible to add a list of the most viewed...
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Zoe commented,
Hi, is anyone able to confirm whether Zendesk Explore is powered by Google Analytics, please?
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Zoe commented,
Hi Nicole, It's really disappointing to hear that the article editor is not one of the features in the development cycle as it seems like it's definitely in need of some attention. There's a good f...
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Zoe commented,
Yes!!! This feature is a must! Can't understand why it doesn't already exist?
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Zoe created a post,
Find and replace
It seems off that there's no 'find and replace' feature in Zendesk Guide. The editor is very limited in terms of what it can do, is this on the roadmap?
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Zoe created a post,
Image IDs
I've found out the hard way that if you upload an image into an article, then decide to copy and paste the image into a different article, the article preview shows the image successfully inserted,...
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Zoe created a post,
Identify links
It would be great to have a central management area for links. The issue I'm experiencing is remembering where I've placed links to other articles, meaning if I rename or archive an article, I need...