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Lucas Cirelli's Avatar

Lucas Cirelli

Joined Apr 15, 2021

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Last activity Oct 22, 2021

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Latest activity by Lucas Cirelli

Lucas Cirelli created a post,

Post Feedback - Ticketing system (Support)

I am currently working on an integration (Jira/Zendesk) for a client.

When you create a Jira issue using the integration, the "description" field is required and it cannot be removed.

My client uses other custom text-fields instead ('Scenario', 'Given', 'When', 'Then'), so it'd be redundant, if the description field were there.

As it is not a required field in Jira itself, it shouldn't be required on the integration.

Posted Nov 16, 2020 · Lucas Cirelli

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