Bonnie Pohlschneider
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Votes on activity by Bonnie Pohlschneider-
Send Email Notifications to Secondary Emails in Support
2020-11-12 We have been struggling with issues surrounding primary and secondary email addresses for our end-users. There is a ZD Support thread here that looks like the issue has been going on for...
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Bulk Import Ticket Field Values
When setting up new ticket fields, it would be nice to have an easy way to bulk upload field values for things like drop-downs and multi-selects. I already have the data in an existing database so ...