Dave Kaminsky (Qumulo)
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Recent activity by Dave Kaminsky (Qumulo)-
Anika, Thank you for responding to my pain points shared. Let's get a call scheduled, the risk of a sync disconnect makes this a priority. -Dk
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Dwight Bussman, just a bit more snark then... sorry... Is there a product owner at Zendesk brave enough to enter a Zoom with me on this topic and say "This is the state of play and time frame until...
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SOrry for the snark here, but humor is all I have to explain how frustrating this MASSIVE gap is for Adam and all of us with enterprise monitoring requirements. https://support.zendesk.com/hc/en-...
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Gorka Cardona-Lauridsen This gap is creating a horrible user experience and leading to lost data on user behaviors and lost agent efficiencies. Is there a known workaround such as using a local ...
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Gorka Cardona-Lauridsen can we get an official response to this request? I can not find any documentation on federated search supporting or not supporting Autocomplete. Autocomplete is a major c...
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Has Bi-Directional Sync for Users and Orgs created in Zendesk to be created in Salesforce been delivered yet? This feature is still absent as far as I am aware.
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is there a method to add language preference to the user's profile so they can self manage this setting with out chewing up agent time?
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Is there a configuration setting or method to serve off articles in all available language when the end-users language has not yet had the article translated? EG: Bob is a native Esperanto speaker ...
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Is there a method to restrict different brand access when using SSO, eg: Staff with an SSO login get X, Y, & Z brand access, but end-users with SSO only gain access to Brands X & Z.
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And like that, the only known workaround that an admin could use without having to write a custom application or use an automation service is removed. So when will this feature be added? Or should...