Jeremy Heath

Total activity

30
Last activity

February 04, 2022 20:27
Member since

April 15, 2021 14:44
Following

0 users
Followed by

0 users
Votes

9
Subscriptions

7

Activity overview

Latest activity by Jeremy Heath

Jeremy Heath commented, July 19, 2021 14:25
Allowlist/Blocklist maybe? Settings/Customers
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- Jeremy Heath
- Created July 19, 2021 14:25
- 0 votes
Jeremy Heath commented, September 17, 2020 13:08
With the help of the support desk we traced this to changes in Zendesk that were to correct earlier issues the correct code that works should be Good{% assign hour= 'now' | date:'%k' | plus: 0 %} ...
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- Jeremy Heath
- Created September 17, 2020 13:08
- 0 votes
Jeremy Heath commented, September 14, 2020 09:09
@Graeme Carmichael I've used this for a while from a Macro and it has been fine, but lately it has been adding extra spaces between the Good >Morning> Name part. I've not changed anything, here is ...
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- Jeremy Heath
- Created September 14, 2020 09:09
- 0 votes
Jeremy Heath commented, May 07, 2020 14:27
Hi @... For the company I work for we are very hot on documentation. In the company OneDrive I have created a complete set of folders that deal with everything Zen related. From the PDFs they send...
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- Jeremy Heath
- Created May 07, 2020 14:27
- 0 votes
Jeremy Heath created a post, April 27, 2020 09:42
Tips for Tags ( Usage and Overall Planning ) + a few general thoughts
1. Community
2. Tips from users - Zendesk Suite
Tags are a very useful part of Zendesk. Obviously, you will need the correct Zendesk package to use them. Speak to your Zendesk Rep if you want to try them and do not have the correct package. High...
- Jeremy Heath
- Created April 27, 2020 09:42
- 5 followers
- 4 comments
- 0 votes
Jeremy Heath commented, April 30, 2019 14:02
Is there a way to get the total figure inside the metric so it says 24 Tickets for e.g. ? As you can see this looks rubbish unless im doing something wrong
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- Jeremy Heath
- Created April 30, 2019 14:02
- 0 votes
Jeremy Heath created a post, March 13, 2019 08:46
No Data error message in Explore, Can we change it?
1. Community
2. Feedback - Reporting and analytics (Explore)
Ok the error message we get when no data available If for example i am producing a report for a customer that shows how many SLA were breached and the answer is 0 then im stuck with this error mess...
- Jeremy Heath
- Created March 13, 2019 08:46
- 7 followers
- 6 comments
- 8 votes
Jeremy Heath commented, January 23, 2019 10:37
@Celia Especiallywhen you have a wide screen monitor 2560 x 1440 it looks daft
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- Jeremy Heath
- Created January 23, 2019 10:37
- 1 vote
Jeremy Heath commented, January 15, 2019 16:26
I have some views that contain the formula This works fine for me, i have other conditions as well but i think you need a base condition that gives a clear yes or no as well like the status is not ...
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- Jeremy Heath
- Created January 15, 2019 16:26
- 0 votes
Jeremy Heath commented, January 15, 2019 08:47
The width of the sections should auto stretch so that you can fit bigger titles in Or allow us to drag them longer like in excel This would be a big help if they could change it
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- Jeremy Heath
- Created January 15, 2019 08:47
- 1 vote