ASHISH DIVAY
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Last activity
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Activity overview
Latest activity by ASHISH DIVAY-
ASHISH DIVAY commented,
I am happy to see this code worked for so many of you. Please feel free to contact me if you need any free advice on a solution.
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ASHISH DIVAY commented,
I wrote this solution. Maybe this can help. https://support.zendesk.com/hc/en-us/community/posts/360052619713-Add-a-Tag-to-a-New-ticket-if-attachment-is-present
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ASHISH DIVAY commented,
Hello, My feedback would be: Provide ongoing Production to Sandbox Sync Make two sandboxes a standard for all enterprise -Dev sanbox - Test sanbox Dev sandbox will be used for dev work to design n...
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ASHISH DIVAY commented,
@... Thank you, And yes, you need basic authentication either via API token or admin credentials to do anything with external targets. Sorry, I assumed everyone knew that.
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ASHISH DIVAY commented,
Hi Alex, Can you explain what you mean by "doesn't seem to be working"? You can also check if the trigger is even firing. If it is then check if the external target is working-check if API logs hav...
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ASHISH DIVAY commented,
You can ignore that error message, the JSON target is trying to validate your code as JavaScript rather than Liquid.
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ASHISH DIVAY commented,
This workflow i designed works for us. https://support.zendesk.com/hc/en-us/community/posts/360052619713-Tag-a-New-ticket-if-attachment-s-is-are-present
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ASHISH DIVAY created a post,
Add a Tag to a New ticket if attachment is present
To tag new tickets with a tags when they have attachments. Use Case : You can then use this tag to filter tickets with attachments to one view while other with no attachments to another view. There...
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ASHISH DIVAY commented,
@... - Thanks for this great info, But now i seem to be having the same issue as @... above. See his post here Thanks Ash
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ASHISH DIVAY commented,
Hello, I am getting the following issue. can someone help ?