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Hisham Al-Shurafa
Joined Apr 15, 2021
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Last activity Mar 07, 2023
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Latest activity by Hisham Al-Shurafa
Hisham Al-Shurafa created a post,
We need ability to know if user's phone is capably of receiving text messages. We do know internally the user's phone type, but there is no place in zendesk to store this information in a structured way to be used by triggers or code.
Would be great if phone type can be specified when adding a phone number. And in case user has multiple phone numbers, which phone number to use for text messaging.
Posted Nov 25, 2020 · Hisham Al-Shurafa
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Hisham Al-Shurafa commented,
+1. We want to link zendesk users with their stripe accounts via the stripe customer id. We don't want this field to be editable by agents because they can accidentally change it.
View comment · Posted May 01, 2020 · Hisham Al-Shurafa
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