Marcio Andre Santan da Silva

Hello,

I am trying set a any mail in "from" to create a ticket, but not working

 

{
"ticket":{
"via" : {
"channel" : "api",
"source" : {
"from" : {
"address" : "user_without_account@any.com",
"name" : "Any name"
},
"to" : {
"name" : "receiver",
"address" : "receiver@any.com"
}
}
},
"created_at":"2020-11-11T00:00:00Z",
"updated_at":"2020-11-11T00:00:03Z",
"type":"null",
"subject":"Ticket test",
"description":"Only a test",
"priority":"null",
"status":"open",
"group_id":"5646546",
"recipient":"any@any.com"
}