Khajik Khajadourian
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Total activity125
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Last activity
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Activity overview
Latest activity by Khajik Khajadourian-
Khajik Khajadourian commented,
When will skills be able to be leveraged in triggers?
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Khajik Khajadourian commented,
Do we know when this will be implemented? This is a huge blocker.
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Khajik Khajadourian commented,
Great idea
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Khajik Khajadourian commented,
What is the difference between using dynamic content for multiple languages and liquid markup?
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Khajik Khajadourian commented,
I agree with CJ, this article is incorrect. The IP address does not show in the audit trail.
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Khajik Khajadourian commented,
Thank you!!!
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Khajik Khajadourian commented,
I second this. This virtually makes the audit log unusable to us. We also need to search by what was changed (or the user that was changed) not by the actor. Most of the time we are wanting to find...
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Khajik Khajadourian commented,
We need to be able to search the audit log by the user that was changed, not just the actor making the change. Is there a plan to implement this in the audit log or am I not seeing how to do this?
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Khajik Khajadourian commented,
Is there any update to this request?
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Khajik Khajadourian created a post,
Warm Transfer Chats in Agent Workspace
AnsweredFeature Request Summary: The Agent Workspace UI should allow agents to warm transfer and/or multi-agent a chat, without having to take over the entire chat. Description/Use Cases: Our internal...