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Nazir Kabbani's Avatar

Nazir Kabbani

Joined Apr 15, 2021

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Last activity May 30, 2023

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ACTIVITY OVERVIEW

Latest activity by Nazir Kabbani

Nazir Kabbani commented,


Nazir Kabbani commented,

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Nazir Kabbani commented,

Community comment Feedback - Help Center (Guide)

our use case: we update an article relating to patches and fixes available for a specific version of our tools. we want the followers of the article to be notified whenever we put a new fix for that version (ie update the article)

View comment · Posted Jun 01, 2021 · Nazir Kabbani

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Nazir Kabbani commented,

CommentHow to fix issues with the community forum

Would be nice to optionally enable "notify followers of updated article" upon save (as an on-demand option. not every save).

View comment · Posted May 31, 2021 · Nazir Kabbani

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Nazir Kabbani commented,

Community comment Feedback - Ticketing system (Support)

Workaround? create a automation the opens then solves tickets every 20 days so they never stay solved for 28 days until the cut off of your choosing (repeat 20 days automation many times?)

View comment · Posted May 12, 2021 · Nazir Kabbani

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Nazir Kabbani commented,

CommentTicket editor, assignee, and requestor

Workaround? create a automation the opens then solves tickets every 20 days so they never stay solved for 28 days until the cut off of your choosing (repeat 20 days automation many times?)

View comment · Posted May 12, 2021 · Nazir Kabbani

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Nazir Kabbani commented,

Community comment Discussion - Tips and best practices from the community

Thanks. Starting our journey now with KCS

View comment · Posted Oct 23, 2020 · Nazir Kabbani

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