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Nazir Kabbani
Joined Apr 15, 2021
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Last activity May 30, 2023
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Latest activity by Nazir Kabbani
Nazir Kabbani commented,
identical topics you can upvote
https://support.zendesk.com/hc/en-us/articles/4408820052506?page=1#comment_4426879916442
View comment · Posted Feb 22, 2022 · Nazir Kabbani
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Nazir Kabbani commented,
identical topics you can upvote
https://support.zendesk.com/hc/en-us/articles/4408820052506?page=1#comment_4426879916442
View comment · Posted Feb 22, 2022 · Nazir Kabbani
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Nazir Kabbani commented,
our use case: we update an article relating to patches and fixes available for a specific version of our tools. we want the followers of the article to be notified whenever we put a new fix for that version (ie update the article)
View comment · Posted Jun 01, 2021 · Nazir Kabbani
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Nazir Kabbani commented,
Would be nice to optionally enable "notify followers of updated article" upon save (as an on-demand option. not every save).
View comment · Posted May 31, 2021 · Nazir Kabbani
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Nazir Kabbani commented,
Workaround? create a automation the opens then solves tickets every 20 days so they never stay solved for 28 days until the cut off of your choosing (repeat 20 days automation many times?)
View comment · Posted May 12, 2021 · Nazir Kabbani
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Nazir Kabbani commented,
Workaround? create a automation the opens then solves tickets every 20 days so they never stay solved for 28 days until the cut off of your choosing (repeat 20 days automation many times?)
View comment · Posted May 12, 2021 · Nazir Kabbani
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Nazir Kabbani commented,
Thanks. Starting our journey now with KCS
View comment · Posted Oct 23, 2020 · Nazir Kabbani
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