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![Agyeman Danso's Avatar](https://support.zendesk.com/system/photos/4634523217306/avatar-1653680573.png)
Agyeman Danso
Joined Apr 15, 2021
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Last activity Sep 25, 2024
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Latest activity by Agyeman Danso
Agyeman Danso commented,
Lisa Kelly I would like to opt out of moving to workspace. How can I do that. Our team has 0 need for chat, ai bots, etc.
View comment · Posted Sep 25, 2024 · Agyeman Danso
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Agyeman Danso commented,
Thank you for finally adding this feature been waiting for years.
View comment · Posted Aug 29, 2024 · Agyeman Danso
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Agyeman Danso commented,
Thanks this was very helpful. Updated my CSS. Simple enough.
View comment · Posted Jun 30, 2023 · Agyeman Danso
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Agyeman Danso commented,
Any way to have 2fa send code to email addresses?
View comment · Posted Jun 01, 2022 · Agyeman Danso
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Agyeman Danso commented,
Any updates on this feature? We would at minimum like to have the exact same status' on both agent side and end user side.
Support Ticket | Help Center request |
New | New |
Open | Open |
Pending | Pending |
On-hold | On-hold |
Solved | Solved |
Closed | Closed |
View comment · Posted May 27, 2022 · Agyeman Danso
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Agyeman Danso commented,
Any updates on this? We really want our end users to see the same status as the agents. Not sure why anyone would have ever created the status' to be different, it doesn't make any sense. Lets fix this please.
View comment · Posted May 25, 2022 · Agyeman Danso
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Agyeman Danso created a post,
Ability to customize or mimic the support ticket statuses Help Center users.
Not sure why we wouldn't just have the same status' on both sides. If a ticket is On-hold on agent side, it should say On-hold on the end users side too.
Support Ticket | Help Center request |
New | Open |
Open | Open |
Pending | Awaiting your reply |
On-hold | Open |
Solved | Solved |
Closed | Solved |
Posted May 25, 2022 · Agyeman Danso
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Agyeman Danso commented,
Please tell me you are all working on this.
View comment · Posted May 25, 2022 · Agyeman Danso
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