Recent searches
No recent searches
Judd Higgins
Joined Apr 15, 2021
·
Last activity Oct 27, 2021
Following
0
Followers
0
Total activity
54
Votes
45
Subscriptions
6
ACTIVITY OVERVIEW
BADGES
ARTICLES
POSTS
COMMUNITY COMMENTS
ARTICLE COMMENTS
ACTIVITY OVERVIEW
Latest activity by Judd Higgins
Judd Higgins commented,
I second this. I wrote into Zendesk Support last year when Explore Queries were unable to filter our specific tags. Zendesk, please see Ticket: https://support.zendesk.com/hc/requests/4822662
We need the ability to exclude tickets with certain tags from our metrics and I was told this was not available last August.
Thanks!
View comment · Posted Jul 21, 2020 · Judd Higgins
0
Followers
2
Votes
0
Comments
Judd Higgins commented,
Yes, please. I have 300+ Drop Down Ticket Fields to add to the system.
View comment · Posted Mar 29, 2019 · Judd Higgins
0
Followers
3
Votes
0
Comments
Judd Higgins commented,
We absolutely need this feature to be able to clean up tags and tickets assigned to the wrong group. It is disappointing to see that this has been a Feature Request for over 10 years.
View comment · Posted Feb 28, 2019 · Judd Higgins
0
Followers
5
Votes
0
Comments