
Dan Moore
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Total activity41
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Last activity
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Following0 users
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Votes23
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Activity overview
Latest activity by Dan Moore-
Dan Moore commented,
Has there been an update to this feature request? We also have agents that we need to disable access to specific organizations and end users. Are there any tools to allow us to make this happen? ...
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Dan Moore created a post,
Google Analytics: Universal Analytics will be going away 2023
Upgrade Instructions To upgrade to GA 4 now and avoid issues, follow the steps in the Zendesk Article Using Google Tag Manager with your help center Google Documentation From Google Support Goog...
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Dan Moore commented,
I agree, any chance to implement the newest version of WYSIWYG text editor that is used in tickets and articles?
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Dan Moore commented,
I agree. I note that Many Zendesk Moderators are able to embed well formatted messages using Hyperlinks that are with proper text. This can only be done if you are copying and pasting the informa...
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Dan Moore commented,
Vlad Thanks for posting this, fantastic functionality addition. Please note that it seams as though YouTube is using an different posting method and I was wondering if you could point me in the ri...
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Dan Moore created a post,
What web template is the Zendesk Community using?
AnsweredWhat web template is the Zendesk Community using? https://support.zendesk.com/hc/en-us/community/topics It looks like there is either significant customization or there is a new template for commun...
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Dan Moore commented,
It does help, and I am implementing this now. However consider the following scenario. Ticket Form Option 1 Hide Ticket Forms (Available) 20 Organizations, each needs their own custom drop down ...
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Dan Moore commented,
Reda is correct. We need the ability to create a ticket form customized per organization a personalized form when they want to submit a request.
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Dan Moore commented,
We also would like to have the name sort option in the Organizations Page. Additionally it would be nice to see filter capabilities based on Groups, Organization Status (Active vs. In-Active.) T...
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Dan Moore commented,
I do like the new format, particularly the filter options.