Dan Moore

Total activity

41
Last activity

June 08, 2023 19:15
Member since

April 15, 2021 14:43
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Votes

23
Subscriptions

3

Activity overview

Latest activity by Dan Moore

Dan Moore commented, June 08, 2023 19:15
Has there been an update to this feature request? We also have agents that we need to disable access to specific organizations and end users. Are there any tools to allow us to make this happen? ...
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- Dan Moore
- Created June 08, 2023 19:15
- 0 votes
Dan Moore created a post, October 12, 2022 00:09
Google Analytics: Universal Analytics will be going away 2023
1. Community
2. Discussion - Tips and best practices from the community
Upgrade Instructions To upgrade to GA 4 now and avoid issues, follow the steps in the Zendesk Article Using Google Tag Manager with your help center Google Documentation From Google Support Goog...
- Dan Moore
- Created October 12, 2022 00:09
- 3 followers
- 1 comment
- 1 vote
Dan Moore commented, September 29, 2022 20:41
I agree, any chance to implement the newest version of WYSIWYG text editor that is used in tickets and articles?
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- Dan Moore
- Created September 29, 2022 20:41
- 0 votes
Dan Moore commented, September 29, 2022 17:16
I agree. I note that Many Zendesk Moderators are able to embed well formatted messages using Hyperlinks that are with proper text. This can only be done if you are copying and pasting the informa...
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- Dan Moore
- Created September 29, 2022 17:16
- 3 votes
Dan Moore commented, September 13, 2022 21:00
Vlad Thanks for posting this, fantastic functionality addition. Please note that it seams as though YouTube is using an different posting method and I was wondering if you could point me in the ri...
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- Dan Moore
- Created September 13, 2022 21:00
- 1 vote
Dan Moore created a post, August 10, 2022 17:39
What web template is the Zendesk Community using?
Answered
1. Community
2. Feedback - Community Forums (Gather)
What web template is the Zendesk Community using? https://support.zendesk.com/hc/en-us/community/topics It looks like there is either significant customization or there is a new template for commun...
- Dan Moore
- Created August 10, 2022 17:39
- 1 follower
- 1 comment
- 0 votes
Dan Moore commented, May 04, 2022 16:28
It does help, and I am implementing this now. However consider the following scenario. Ticket Form Option 1 Hide Ticket Forms (Available) 20 Organizations, each needs their own custom drop down ...
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- Dan Moore
- Edited May 04, 2022 16:31
- 0 votes
Dan Moore commented, April 08, 2022 21:51
Reda is correct. We need the ability to create a ticket form customized per organization a personalized form when they want to submit a request.
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- Dan Moore
- Created April 08, 2022 21:51
- 1 vote
Dan Moore commented, April 08, 2022 21:28
We also would like to have the name sort option in the Organizations Page. Additionally it would be nice to see filter capabilities based on Groups, Organization Status (Active vs. In-Active.) T...
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- Dan Moore
- Created April 08, 2022 21:28
- 2 votes
Dan Moore commented, April 06, 2022 17:52
I do like the new format, particularly the filter options.
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- Dan Moore
- Created April 06, 2022 17:52
- 0 votes