Dan Moore
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Recent activity by Dan Moore-
It does help, and I am implementing this now. However consider the following scenario. Ticket Form Option 1 Hide Ticket Forms (Available) 20 Organizations, each needs their own custom drop down ...
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Reda is correct. We need the ability to create a ticket form customized per organization a personalized form when they want to submit a request.
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We also would like to have the name sort option in the Organizations Page. Additionally it would be nice to see filter capabilities based on Groups, Organization Status (Active vs. In-Active.) T...
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I do like the new format, particularly the filter options.
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I agree with what Eversys SA said. exporting an excel / csv anywhere we create a filtered list is going to be very helpful.
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@... Thank you for this! Fantastic resource. I will defiantly be using this to setup a sample site for our team.
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I would like to play with some canned data, not data from our organization, in the Zendesk Sandbox. Do any of you know of a method of setting up a canned system for testing and demo purposes?