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Stef Viveen
Joined Apr 15, 2021
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Last activity May 25, 2022
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Latest activity by Stef Viveen
Stef Viveen commented,
I find it very strange that side conversations, now a ZD core feature, is still not available via the mobile app..
View comment · Posted Sep 13, 2021 · Stef Viveen
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Stef Viveen commented,
Agreed, we would love to have an MS teams integrations for our side conversations!
View comment · Posted Apr 29, 2021 · Stef Viveen
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Stef Viveen commented,
Thanks Renee !
A lot of work.. #rolling eyes.
But. It will do.
I guess I''ll get to work than.
Cheers
View comment · Posted Sep 29, 2017 · Stef Viveen
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Stef Viveen commented,
Thanks Dipesh, But that is not what I meant.
I want to create 1 view where 1 agent sees the internal notes where only he/she is mentioned in.
This Trigger + View needs to be "reproduced" for every single user and that in the most simple way.
Is there a way to do that? (hoping Renee is wrong.. :) ) Or should we stick to Outlook for internal note mentions..?
View comment · Posted Sep 21, 2017 · Stef Viveen
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Stef Viveen commented,
Hi Jessie,
I have built a "My Internal notifications" view using this topic, great!
Same as Renee, I also have a large number of agents to provide views for. (50 and counting)
Is there a way to make available a "My Internal notifications view" as default for all agents, without having to set this up separately for each and every agent?
View comment · Posted Sep 19, 2017 · Stef Viveen
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