Stef Viveen

1. Community
2. Feedback - Ticketing System (Support)
3. Mobile App Side Conversations

I find it very strange that side conversations, now a ZD core feature, is still not available via the mobile app..

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• Stef Viveen
• Created September 13, 2021 07:14
• 2 votes

1. Community
2. Zendesk Suite Q&A
3. View of Internal Notes

Hi Jessie, I have built a "My Internal notifications" view using this topic, great!Same as Renee, I also have a large number of agents to provide views for. (50 and counting) Is there a way to make...

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• Stef Viveen
• Created September 19, 2017 17:10
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. View of Internal Notes

Thanks Dipesh, But that is not what I meant. I want to create 1 view where 1 agent sees the internal notes where only he/she is mentioned in.This Trigger + View needs to be "reproduced" for every s...

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• Stef Viveen
• Created September 21, 2017 10:54
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. View of Internal Notes

Thanks Renee ! A lot of work.. #rolling eyes. But. It will do. I guess I''ll get to work than. Cheers  

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• Stef Viveen
• Created September 29, 2017 09:51
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Side Conversations - Microsoft Teams Integration

Agreed, we would love to have an MS teams integrations for our side conversations!

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• Stef Viveen
• Created April 29, 2021 08:06
• 0 votes