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Jamey Pringle

Joined Apr 15, 2021

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Last activity Oct 27, 2021

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ACTIVITY OVERVIEW

Latest activity by Jamey Pringle

Jamey Pringle commented,

Community comment Feedback - Ticketing system (Support)

We at SoFi also would like to see this. We are dependent on our CS POC to let us know when something is coming that isn't within the Release Notes.

View comment · Posted Sep 28, 2020 · Jamey Pringle

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Jamey Pringle commented,

Community comment Feedback - Ticketing system (Support)

I agree with most people. 

We would like a way to hide or "mark as done" (and have it go away or be archived) on the "Updates to your tickets" feature.

View comment · Posted Jul 30, 2020 · Jamey Pringle

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Jamey Pringle commented,

Community comment Feedback - Chat and Messaging (Chat)

Definitely want this feature. +1

View comment · Posted Jun 23, 2020 · Jamey Pringle

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Jamey Pringle commented,

Community comment Discussion - Tips and best practices from the community

Hi @...,

 

When you install this app you can only export articles from your default brand. You cannot select which brand to export articles from. This is useless for multi-brand users. The only way around this is to switch the default brand which is not ideal.

View comment · Posted Jun 15, 2020 · Jamey Pringle

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Jamey Pringle commented,

Community comment Feedback - Help Center (Guide)

We also would like the ability to customize the URLs of the articles, sections, and categories. This would help out IT department map to the URLs much easier.

View comment · Posted May 27, 2020 · Jamey Pringle

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