Joan
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Total activity45
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Last activity
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Member since
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Comments
Recent activity by Joan-
I raised this issue 3 years ago and nothing has been done to improve it, come on Zendesk, it's not acceptable. I have to export the data and create a new graph in Excel each and every time which i...
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Why is dynamic content for chat shortcuts not supported in the New Agent Workspace? Do Zendesk want us to use macros instead?
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Can't believe that this feature is not available and the initial request was posted 4½ years ago! Come on Zendesk.
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Very disappointing that this is not supported within Zendesk and the fact that it was requested five years ago and still no progress :-( come on Zendesk
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As we are approaching the end of Q3 I'm wondering where Zendesk is at with Sharing live interactive dashboards outside Zendesk? Look forward to hearing an update.
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100% agree with the above, not being able to schedule to an individual is frustrating
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Totally agree with Breona, this type of report should be available as we want to monitor usage by agent to ensure all are using them. Please give this consideration Zendesk.
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100% agree with Celia, this is very frustrating at the moment and needs to be resolved as a priority.