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Russ Milton

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Recent activity by Russ Milton Recent activity Votes
  • Duration of Field Value (Between New & Solved Statuses)

    Hi All, I've been trying to figure out the total amount of time a ticket has spent with a field value of 'Stop' whilst in New/Open/Pending/On-Hold/Solved Statuses. So using the ticket - Updates dat...

  • Custom Financial Month/Year

    Answered

    How would I go about creating a custom financial month/year?   My company's financial month runs from 21st - 20th, with the financial year running March-March. (i.e the financial year 2020 ran 21st...