Nathan Gutauckas
-
Total activity5
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes1
-
Subscriptions1
Activity overview
Latest activity by Nathan Gutauckas-
Nathan Gutauckas commented,
We would also like this feature. We have some agents with varied amount of expected ability- in one Group we would like them to be able to create tickets, and the other group cannot create tickets ...
-
Nathan Gutauckas commented,
I was able to get my previous Trigger working by using the Update Many endpoint like @... mentioned. For me, my end result looks like this: Created new Webhook named Update Many Tickets with Endpoi...
-
Nathan Gutauckas commented,
@... We are also using this same model to update tickets. Our use case: Each user has a custom field: "CC Email". When a ticket is created by that user, that add that CC to the ticket's email CCs. ...