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Matt

Joined Apr 15, 2021

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Last activity Dec 28, 2023

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ACTIVITY OVERVIEW

Latest activity by Matt

Matt commented,

CommentSupporting multiple languages in Help Center

Angel Studios would you mind sharing how you solved the issue of translating the placeholder text in the search bar? i'm struggling with that myself.

i've created the dynamic content and added the placeholders to the code, but it's either not showing the translated version or it's making the search bar disappear entirely.

Any help would be very much appreciated!

View comment · Posted May 16, 2022 · Matt

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Matt commented,

Community comment Q&A - Help center and community

Hi Again, Ifra Saqlain

I see the same thing when I try using that dynamic content placeholder in the top search bar. I also tried creating a unique dynamic content placeholder for the top search bar. The result was the same: the search bar was no longer there.

Appreciate any other ideas you may have!

View comment · Posted May 12, 2022 · Matt

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Matt commented,

Community comment Q&A - Help center and community

Thank you so much, Ifra Saqlain !

I'm still running into an issue where the search bar disappears entirely when I use the dynamic content placeholder instead of a hard coded string. Any idea where I'm going wrong?

 

 

View comment · Posted May 06, 2022 · Matt

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Matt created a post,

Post Q&A - Help center and community

Hello! I'm trying to figure out how to use dynamic content for certain strings that are hard coded into the Guide home_page.hbs and header.hbs pages. 

I haven't had any luck so far and I'm grateful for any insight anyone might have. Thanks!

Posted May 05, 2022 · Matt

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Matt commented,

Community comment Developer - Zendesk APIs

Great catch! But i'm STILL seeing that same error. Do you see anything different in the latest logs?

View comment · Posted Apr 21, 2022 · Matt

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Matt commented,

Community comment Developer - Zendesk APIs

Thanks again Greg. I'm still getting the same response through Postman, even when sending it explicitly as text:

View comment · Posted Apr 20, 2022 · Matt

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Matt commented,

Community comment Developer - Zendesk APIs

Thanks Greg! I'm still running into the same issue after stripping the formatting from the text. Any other thoughts? Any details about the formatting you're seeing that might be a clue?

View comment · Posted Apr 20, 2022 · Matt

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Matt created a post,

Post Developer - Zendesk APIs

Hello! I'm hitting the error "Invalid conditions. You must select at least one condition." when I attempt to create a view via the API using Zapier.

However, i THINK i have a correctly formatted "All" condition for "Status."

Any thoughts on where I'm going wrong?

 

Posted Apr 19, 2022 · Matt

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Matt commented,

Community comment Feedback - Ticketing system (Support)

One more voice in favor of this feature. Thanks!

View comment · Posted Oct 04, 2019 · Matt

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