
Kenneth Nuckols
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Total activity10
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Last activity
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Activity overview
Latest activity by Kenneth Nuckols-
Kenneth Nuckols commented,
Is there a way to do "split-window" html editing in Guide? Because everything that renders in Zendesk is governed by templates and style sheets, it would be really handy to split the article editin...
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Kenneth Nuckols commented,
Leah, No. The solution you propose would not address the problem for me (I won't speak for the others). The designation of users as "staff" or "end user" doesn't distinguish between functional area...
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Kenneth Nuckols commented,
I will echo the request Mercedes made and the situation Angeline described. We are adding more and more internal users to our Guide solution as more departments want to store their process informat...