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James
Joined Apr 15, 2021
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Last activity Nov 17, 2022
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James commented,
CommentUsing content publishing flows
Hi Zendesk team,
Is there a plan to have a way to target who receives the reminders for verification? For example, if we have a section for technical issues that are edited by one group of agents versus a section that may be more account-related managed by a different team. It would be ideal to be able to set a group or list of agents to get the messages instead of sending them to all of our agents.
Best regards,
Mike
View comment · Posted Feb 23, 2022 · James
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