Gavin
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Recent activity by Gavin-
DaneI tried the method you linked here for using OR for multiple words, but it appears to be broken now with the new calculation restrictions on Explore. Is there another method?
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Ifra Saqlain I have been able to hide a ticket from from the drop-down selector using the following code... $(document).ready(function (){ //Code for some specific ticket forms -- Start var tag...
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Our Web Widget Classic presents the user with our ticket forms if they don't get an answer to their question. I want the user to be logged in before web widget will let them submit their ticket via...
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Thanks Ifra Saqlain Does this go into the script.js file? What if we want to do the inverse? We have about a dozen forms, and only want to hide one or two of them. Is there a way to say "hide the...
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Hello. I successfully used these instructions to remove my form from the form-selection-list. https://support.zendesk.com/hc/en-us/community/posts/4409217680410/comments/4409692632474 However the f...
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Hi. I want to block rendering the form selection field on one specific form only. Example - I have three ticket forms - A, B, and C. I have already figured out how to hide form C from the drop-do...
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Max McCal FWIW, we're trying to achieve the exact same thing as Serge Pincon. The goal is to eliminate spam, reduce the need for ticket merges, and have users authenticated right from the very begi...
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Hi Orsolya Forster Joel Sandi I'm also in need of the ability to count published articles per month and see that growth over time. Not the publishing event - but the actual count of total articles...
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Janel We have found that the filter "learns" as long as we ongoingly have someone review the suspended tickets queue. So a couple weeks of un-suspending tickets that should not have been suspended...
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We don't have any custom apps creating tickets, and yet we see "via system" on many tickets. What could be causing this? I've submitted a support ticket, but surely we're not the only ones experi...