Jack Yumulu
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Total activity17
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Last activity
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Member since
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Following0 users
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Followed by0 users
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Votes2
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Subscriptions8
Activity overview
Latest activity by Jack Yumulu-
Jack Yumulu commented,
silly me.. the good'ol Inactive Triggers section.. thanksover and out
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Jack Yumulu commented,
Perfect! Thanks Dane I have 9 categories - any chance to be able to remove the Initial category?
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Jack Yumulu commented,
Hi, 1. How do we delete categories - it only allows Rename or Edit order 2. It won't let me move the Slack Ticket Trigger from Initial Category - as the Category option is not there for that single...
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Jack Yumulu commented,
Hi @..., This is exactly what I need :) and hoping you can help with an issue at the sign-in window. I am an Admin in Zendesk. When I try to login it complains about the password. I'm presuming it'...
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Jack Yumulu commented,
Hello, Regarding the below time zone setting.. so our account is set to US. We have agents in Australia and UK. The first 2 points below state that the timestamps are relative per agent's time z...
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Jack Yumulu commented,
Hi Cheeny, thanks, however since I was in a panic 5 days ago when I posted my query, I did end up contacting your Finance team and thankfully got it sorted. They did mention it's a once off fee rev...
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Jack Yumulu commented,
Hello, OMG I increased the Support Plan to 24 Agents a few minutes ago and didn't notice that it automatically increases the Gather Plan as well. Why would the system do that! We don't want gathe...