Recent searches
No recent searches

Admin Zendesk
Joined Apr 15, 2021
·
Last activity Mar 18, 2022
Following
0
Followers
0
Total activity
17
Votes
5
Subscriptions
6
ACTIVITY OVERVIEW
BADGES
ARTICLES
POSTS
COMMUNITY COMMENTS
ARTICLE COMMENTS
ACTIVITY OVERVIEW
Latest activity by Admin Zendesk
Admin Zendesk commented,
Hello, I think an admin or end user can be alerted. On my side, we have technical admin that take in charge complex triggers, html format, routing, Webhooks, integration... and production admin that take care of views, workflow.
I think technical admins need to be alerted, and maybe a end user as webhhoks is used on our side to send information from Zendesk to other tools. This other tools admin can be put in Zendesk as end user to be alerted.
I think a message can be sent for each failure with the error code detected.
View comment · Posted Mar 18, 2022 · Admin Zendesk
0
Followers
2
Votes
0
Comments
Admin Zendesk created a post,
Hello,
Do you think it's possible to :
- Be alerted per mail (for Admin) when a Webhook fail?
- Have a button that permit to launch again Webhooks when issue is solved?
Thanks
Posted Mar 16, 2022 · Admin Zendesk
16
Followers
27
Votes
15
Comments
Admin Zendesk commented,
Bonjour,
Merci pour ce tips.
Comment puis je faire si je souhaite qu'en plus, le Contact us change en fonction de la langue de l'utilisateur?
Merci,
View comment · Posted Mar 22, 2021 · Admin Zendesk
0
Followers
0
Votes
0
Comments
Admin Zendesk commented,
Bonjour,
Comment puis je faire pour choisir l'adresse depuis laquelle Zendesk enverra le mail?
Merci,
View comment · Posted Feb 16, 2021 · Admin Zendesk
0
Followers
0
Votes
0
Comments
Admin Zendesk commented,
Bonjour,
J'utilise les extensions pour transférer les mails.
Mon problème est que j'ai 2 adresses de réponses possibles et que seul celle par défaut est exploitée.
Comment modifier l'adresse d'expéditeur pour ne pas utiliser celle par défaut?
Merci,
View comment · Posted Feb 16, 2021 · Admin Zendesk
0
Followers
0
Votes
0
Comments
Admin Zendesk commented,
+1
View comment · Posted Nov 20, 2020 · Admin Zendesk
0
Followers
0
Votes
0
Comments