
Emeryrose
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Last activity
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Activity overview
Latest activity by Emeryrose-
Emeryrose commented,
Is there another way to reply FB post in one ticket but can reach corresponding customer? I also checked INS posts and found it can be workable in INS post. INS don't need to create new tickets.
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Emeryrose commented,
I also have the some confusion. We have thousands of posts and countless comments. If we use your second choice (creating seperate tickets), it will be horrible.