Migration Support
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Last activity
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Activity overview
Latest activity by Migration Support-
Migration Support created a post,
Tip: Zendesk to Zendesk: How Can Help Desk Merging Benefit Your Business?
Do you know how many instances are being used in your company? And is it necessary to have multiple instances, or a single instance will be more than enough? What is a Zendesk instance? This term r...
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Migration Support commented,
Hey Anton, The easiest way is to create a new custom field on your new platform and map it with the ID field from your source platform.
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Migration Support created a post,
Merging two Zendesk accounts - a step-by-step process
As long as Zendesk Support and Guide support a multibranding feature, there are no more reasons to continue using separate accounts for different brands. You can manage everything in a single one. ...
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Migration Support commented,
@..., @... is right! The best way to add tags to existing tickets is to use Bulk feature in Zendesk.
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Migration Support commented,
Always welcome, Brett! Hope we can help somebody!
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Migration Support created a post,
How to migrate tickets and related data from CSV to Zendesk
Switching from another help desk to Zendesk, you want to keep the support history to retain the relationship with your customers and keep delivering outstanding service. This article describes the ...