Petri

1. Community
2. Feedback - Ticketing System (Support)
3. views should include the condition "subject"

+1 This is a no-brainer to leave out and not to be included in supported view conditions.

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• Petri
• Created September 13, 2021 10:48
• 1 vote

1. Community
2. Feedback - Ticketing System (Support)
3. Adding non-agent CC in Macros

This feature would be very useful, so please consider adding it to Zendesk.

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• Petri
• Created December 15, 2020 10:01
• 2 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Enable dynamic content in the email template

+1 Tried to add our own localized text using {{dc.my_footer}} but the result was empty.

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• Petri
• Created February 09, 2018 16:25
• 1 vote