Rudolph Beaton
Zendesk Manager at GoFundMe
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Recent activity by Rudolph Beaton-
Ticket Fields lack the "null" option in Automations
When using a Ticket Field dropdown, Automations are unable to select "null" as in no choice, which means once a selection is made, the field cannot be cleared by an Automation. This is different fo...
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Allow Admins to change their own role
This would be an efficiency win for smaller & medium-sized organizations.Our organization only has myself as an admin running Zendesk. The Account Owner and our head of IT are also admins in Zendes...