Sally

1. Community
2. Feedback - Help Center (Guide)
3. Reset the "Did you find this helpful?" rating for revised articles

Please introduce this feature! Like many have mentioned we consistently edit articles to improve them.  We can't re-create the articles as we'd need to edit the links which are embedded all over ou...

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• Sally
• Created January 27, 2021 11:09
• 1 vote

1. Community
2. Zendesk Suite Q&A
3. Article ID in URL: Search Function

Hi, I'm also interested in this functionality.  I have a list of article ID's provided to me by our tech teams and I need to find which articles these correlate to.  I've tried adding the article I...

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• Sally
• Created January 19, 2021 10:06
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Zendesk autopopulates major domains such as outlook.com in the New organization creation screen

I agree. We have an issue where the domains have been linked incorrectly to hundreds of users.  After contacting support, we realised the easiest way to rectify this is to delete the outlook.com or...

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• Sally
• Created April 20, 2020 11:01
• 1 vote