Christopher Stock
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Total activity147
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Last activity
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Member since
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Following0 users
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Followed by1 user
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Votes17
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Activity overview
Latest activity by Christopher Stock-
Christopher Stock commented,
Hey Paolo Votta, the community button won't appear if you do not have the community activated on your help center. But you can see it when you're in development mode. You can also remove the code f...
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Christopher Stock commented,
I really need this too!
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Christopher Stock commented,
In that case it sounds like something is wrong, I'd raise a ticket with the support team.
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Christopher Stock commented,
You wouldn't actually be making any updates to the ticket itself though, only associated data, so I'm not sure why the trigger would be invoked.
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Christopher Stock commented,
After making any changes to the form or fields you'll likely need to perform a hard refresh in your browser to see the changes, as the previous version is cached (as you suspected).
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Christopher Stock commented,
Hey mfg, let me see if I understand your questions: 1. If you update the organization of a user will the updated organization be reflected on existing tickets, or only tickets created after the upd...
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Christopher Stock commented,
Hey Noah, are you trying to edit a new ticket, or configure a ticket form? There's no cache flush button, but you will need to 'Submit' a ticket for changes to be saved.
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Christopher Stock commented,
Hey Thomas, I've had another look at this and managed to get something working. Using the 'Support - Tickets' dataset, this is the custom metric I created: IF ([Ticket status - Unsorted] != "Solved...
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Christopher Stock commented,
Hi Thomas Koch, is it specifically 'Solved' tickets that haven't been updated that you are interested in? Your queries all use the 'Ticket solved - Date' attribute. One approach you could try is us...
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Christopher Stock commented,
Hey Timo Boezeman, it's added as a <zd-autocomplete> element. There are no css classes, but you can style the element directly.