Christopher Stock

1. Guide
2. ...
3. Using themes and customizing your Help Center
4. Help center CSS cookbook

Hey Timo Boezeman, it's added as a <zd-autocomplete> element. There are no css classes, but you can style the element directly.

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• Christopher Stock
• Created February 02, 2023 13:49
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. Display name on x axis

I'm really not sure on this one. Is it that you're missing values in 'List level one' and 'List level two'?  

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• Christopher Stock
• Created January 30, 2023 10:39
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. Display name on x axis

Hey Nick. What do you mean by 'truncated'? I can't see a scroll bar anymore. What are you expecting to see that you can't see?

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• Christopher Stock
• Created January 30, 2023 10:04
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. Display name on x axis

Glad I could help Nick. You should be able to adjust the width on the report so that there's no horizontal scroll. If the default dashboard size isn't wide enough you can make it bigger by going to...

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• Christopher Stock
• Created January 30, 2023 08:58
• 0 votes

1. Community
2. Zendesk SDKs
3. App's parameter

Great, glad I could help. The admin installing the app will be presented with the app configuration screen as part of the installation process. This screen can also be accessed at any time in the f...

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• Christopher Stock
• Edited January 26, 2023 16:12
• 1 vote

1. Community
2. Zendesk APIs
3. Bulk Updating and adding a Tag in Macros

Hey Notion. You'll likely need to leverage the Ticketing API to do this. I suggest a three step approach: Use the API to export all your macros to a csv file, remembering to include the 'id' field...

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• Christopher Stock
• Edited January 26, 2023 12:38
• 0 votes

1. Community
2. Zendesk SDKs
3. App's parameter

Hey Alexis Davidson. You can do this by adding a 'parameters' array to your apps manifest.json file. There's more information about it here.  

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• Christopher Stock
• Created January 26, 2023 12:27
• 2 votes

1. Community
2. Zendesk Suite Q&A
3. Display name on x axis

Hey LottieFiles, it looks like 'Workflow::Subscription::Cancel trial' might be a nested custom field. There is a great article here that walks you through how to isolate the different levels of a n...

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• Christopher Stock
• Created January 26, 2023 12:19
• 2 votes

1. Explore
2. ...
3. Explore recipes
4. Explore recipe: Count of agent interactions with tickets

Ah no, I was already using DATE_LAST_FIX and replaced with DATE_FIRST_FIX. The snippet you just shared is exactly the attribute I created. That's good to know though, I wonder why it doesn't work w...

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• Christopher Stock
• Created November 03, 2022 08:58
• 0 votes

1. Explore
2. ...
3. Explore recipes
4. Explore recipe: Count of agent interactions with tickets

Thanks Gab, I tried but that just gives me number of hours since the first agent public comment.

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• Christopher Stock
• Created November 03, 2022 08:30
• 0 votes