Dream

Total activity

22
Last activity

October 27, 2021 18:56
Member since

April 15, 2021 21:50
Following

0 users
Followed by

1 user
Votes

1
Subscriptions

14

Activity overview

Latest activity by Dream

Dream commented, April 29, 2021 03:25
Thank you @... I will try DATEDIFF function but I'm a bit confused how to use it.
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- Dream
- Created April 29, 2021 03:25
- 0 votes
Dream commented, April 29, 2021 03:21
Excuse me what is definition of "Not Engaged" in Chat Completion?
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- Dream
- Created April 29, 2021 03:21
- 0 votes
Dream created a post, April 23, 2021 09:35
Duration between each updated timestamp And timestamp's order
Answered
1. Community
2. Zendesk Suite Q&A
I have 2 problems: 1. I want to calculate duration between Ticket created - Timestamp and Update - Timestamp. How can I do it ? I tried to customize a calculated attribute but seem Explore does no...
- Dream
- Created April 23, 2021 09:35
- 2 followers
- 4 comments
- 0 votes
Dream commented, April 19, 2021 06:14
Is there automation or tool that automated add badge to users when they contribute (posts and comments) more in level like badge?
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- Dream
- Created April 19, 2021 06:14
- 1 vote
Dream commented, March 17, 2021 08:27
If Live chat for Agent Workspace is not ended, Can I search for text in the ticket? Example A customer chatted and called us for cancelling their order (Order No. LR923-43E-3242). But our agent c...
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- Dream
- Created March 17, 2021 08:27
- 1 vote
Dream commented, March 02, 2021 06:43
My instance does not have an attach file button at Zendesk Messaging Widget. How could I get that button?
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- Dream
- Created March 02, 2021 06:43
- 1 vote
Dream commented, February 11, 2021 10:02
Hi, [Changes - Field name] = "group_id" May I change "group_id" to "role_id"? Is this syntax practical, if I want to check the custom roles change? (Support Enterprise Plan)
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- Dream
- Created February 11, 2021 10:02
- 0 votes